By Janice Tong · 22 April, 2015
If you don’t know by now (and I hope you do), the Payment Card Industry Security Standards Council (PCI SSC), updated its Data Security Standards (DSS) to version 3.0 earlier this year in January.
To release some minor adjustments and clarifications, they have now issued a follow up version 3.1. The biggest thing that will affect all merchants in this standard update is that Secure Socket Layer (SSL) can no longer be used as a security control after June 30, 2016.
By Daniel Lee · 13 April, 2015
Picture yourself in the supermarket, wandering up and down the aisles merrily filling your trolley with the things you need and probably a few things you don’t. You finish your shopping and head for the checkout. Upon seeing the queues you change your mind, deciding that actually, you do not want to wait and instead upturn your trolley in the middle of the aisle and walk out of the store in search of a better, faster shopping experience somewhere else.
This may sound like a rather drastic scenario, but it is happening on mobile phones every day. People are becoming frustrated with their mobile shopping experience and are abandoning their full shopping carts before completing their purchase. As much as 80% of all shopping carts on smartphones were abandoned during the 2014 holiday season in the UK. This is known as Cart Abandonment.
By Dennis Jones · 03 March, 2015
For the past few years, Mobile Network Operators (MNOs) such as Vodafone and Verizon have been working hard to take a slice of the global commerce pie by advocating the secure SIMs in our phones as the centre of payments. But with U.S. operators throwing in the towel with the sale of Softcard to Google and companies like judo providing secure hardware-free payments, the MNOs are beginning to recognise that their monetisation ticket may lie in their massive number of customer relationships coupled with global, open communication standards and coordination via the GSMA.
By Parker Crockford · 03 March, 2015
This week I’m in beautiful Barcelona for GSMA’s Mobile World Congress 2015. The conference gathers the mobile industry’s brightest visionaries and innovators to explore the upcoming trends that will shape the industry in the future.
So here’s a short round up of what I saw at the conference during day 1:
By Janice Tong · 17 February, 2015
App to harness customer loyalty and maximise sales during busy lunchtime rush by reducing queueing time.
Judo’s technology enables Hummus Bros’ loyal customers to beat the lunchtime rush through a seamless and intuitive mobile experience. Customers who know what they want before stepping in-store can now maximise their lunch hour by using the Hummus Bros app to order and pay wherever they are, then collect their meal when it’s ready.
By Janice Tong · 22 January, 2015
Early adopters of Judo’s mobile-first payments platform include fast food restaurant chain KFC and coffee shop Harris + Hoole
Judo Payments (“Judo”, www.judopay.com), Europe’s only mobile-first payments platform, today announces it has successfully closed an additional £6M in funding to drive growth in the rapidly expanding mobile commerce sector. The first institutional funding round was led by financial technology venture capital firm Route 66 Ventures.
Our last payments terminologies video has received wide popularity. So here is another one that includes more payments terminologies, specifically explaining what these terminologies mean to payments on mobile.
Covered in this video – AVS, velocity check, acquiring bank, issuing bank.
By Parker Crockford · 26 November, 2014
Two weeks ago at Apps World, I sat on a panel with representatives from Verifone and Braintree to chat about building mobile payment strategies for retailers to have a better customer experience. One of the questions asked was, ‘What technologies on mobile should retailers be investing in?’. I wanted to share my thought process with you but to answer this question, I think we need to take a step back and first look at how mobile is different from other channels.
We’ve all heard it in the past year, beacon technology presents major opportunity for various industries. But what exactly is it and how does it work? How is iBeacon different from NFC? And what are the restrictions of this technology?
By Janice Tong · 13 October, 2014
With almost 100% of retail commerce growth now coming from mobile channels, businesses need to put more consideration into how to fully optimise their customer’s journey on the mobile screen. Part of the process of developing a successful mobile app involves careful planning of the User Interface (UI), besides just making your app look good. Sure, it doesn’t hurt to be good looking, but it’s more about designing for the ease of use for your customers and in return high conversion for you as a business. Let’s go through the user journey of an app, and look at some best practices for designing a UI that customers love and that bring you high conversion.
By Janice Tong · 07 October, 2014
Mobile Payments. Confusing term, isn’t it? With the rise of mobile as a force of change, we see consumers shifting to a mobile-first behaviour at an unprecedented speed. In recent years we’ve seen many innovative new mobile payments options sprouting in this field. So let’s take a look at the many options under mobile payments, and how they each differ from one another.